About Us
Keystone Intelligence transforms how organisations understand their operations through data-driven process intelligence. We specialise in uncovering hidden inefficiencies, optimising workflows, and preparing businesses for successful digital transformation across Australia's most complex industries.
Our team combines enterprise consulting experience with academic rigour to reveal your true operational processes through data-driven analysis. We identify specific inefficiencies, develop targeted optimisation strategies, and implement process intelligence solutions that deliver measurable transformation success.
Our Services
Explore our range of comprehensive process-centric consulting services designed to address your specific business needs and drive sustainable growth
Process Governance Consulting
Strategic consulting to establish and mature your process management capabilities. We help organisations develop governance frameworks, process ownership models, and continuous improvement methodologies that ensure sustainable operational excellence. From defining process hierarchies to implementing KPI frameworks, we ensure your processes are managed, measured, and optimised effectively.
Process Technology Implementation
End-to-end implementation of enterprise process management platforms including SAP Signavio, Celonis, and Apromore. Our services span initial platform selection, configuration, integration with existing systems, and full deployment. We specialise in customising meta-data models, establishing BPMN 2.0 modelling conventions, and ensuring your technology investment delivers immediate operational value.
Capability Uplift and Training
Comprehensive training programmes to build internal process intelligence capabilities within your organisation. Our courses cover process mining fundamentals, BPMN 2.0 certification, advanced analytics techniques, and tool-specific training for SAP Signavio and other platforms. We transform your team from traditional business analysts to process intelligence practitioners who can drive continuous improvement using data-driven insights.
Why Choose Us
Boutique Process Advisory
Despite our boutique size, we've delivered for Australia's largest enterprises. Our agility becomes your competitive advantage providing enterprise-grade expertise without enterprise-grade complexity. We adapt our approach to your timeline, not the other way around. When urgent process issues arise during transformation, we respond in days, not weeks.
Governance
Sustainable Operational Excellence
Analysis
Data-Driven Insights
Development
Capability Uplift Programmes
Implementation
Process Execution Excellence
Our Numbers
At Keystone Intelligence, we believe that transparency is essential for both growth and visitor loyalty. Below you’ll find our latest stats and numbers. If you have any questions, please don’t hesitate to contact us today
6
Core Industries Served
30+
Projects Completed
12
Years of Process Experience
400+
Analysts Uplifted
Operating Industries
Keystone Intelligence offers a wide range services across a multitude of industries. Currently headquartered in Western Australia, our core clientele resides within the resources industry.
Resources
Supporting Australia's mining and energy giants through complex operational transformations. We understand the unique challenges of resource sector operations from regulatory compliance and safety protocols to remote site coordination and equipment maintenance workflows. Our process intelligence solutions help mining and energy companies optimise everything from procurement cycles to shutdown management, ensuring operational excellence in high-stakes environments.
Utilities
Delivering process optimisation for water, power, and essential service providers. Utilities face the dual challenge of maintaining aging infrastructure while modernising customer service delivery. We help utilities companies streamline meter-to-cash processes, optimise field service operations, and ensure regulatory compliance through intelligent process management. Our expertise spans customer service transformation, asset management workflows, and operational technology integration.
Member Services
Enabling member-owned organisations and cooperatives to compete effectively through operational efficiency. These organisations must balance member value with operational sustainability while competing against larger corporations. We help cooperatives and member services organisations optimise procurement processes, streamline member service delivery, and implement governance frameworks that support both member benefit and business growth
Our Partners
A few of our Clients
We're privileged to partner with Australia's leading enterprises across resources, utilities, and member services sectors, helping them transform operations through process intelligence. From ASX-listed companies to member-owned cooperatives, our clients trust us to reveal their operational reality and deliver measurable improvements.
Testimonials
"The process intelligence training Mike and his team delivered has fundamentally changed how our team approaches operational improvement. We've moved from guesswork to data-driven decisions, with measurable results in just three months."
Mining Sector - Digital Transformation Office
"We needed to sunset five legacy systems without disrupting operations. Mike's team used process intelligence to show us exactly which workflows depended on each application, enabling a clean decommissioning strategy that saved months of rework."
Financial Services - Lead Enterprise Architect
"The as-is process discovery that Mike and his team conducted, revealed our true baseline before S/4HANA migration. Having accurate current-state maps meant our to-be design actually addressed real problems and focused on manageable solutions"
Mining Sector - Program Manager SAP S/4HANA
"Mike and his team helped us establish a process-first mindset across the organisation, moving from departmental silos to end-to-end process ownership. Their governance framework has become the foundation for all our continuous improvement initiatives."
Utilities - Centre of Excellence Office
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